Frequently Asked Questions (FAQ)

Yes. Validate Health Card underwent Conformance Testing administered by the Ministry Of Health and Long-Term Care in order to become a certified software vendor. Upon passing the Ministry’s testing we have been granted a Production Key which allows us to offer this service to health care providers in Ontario.

Validate Health Card understands the concerns health care providers have about protecting their data and patient information. These are the measures we take to ensure your information is safe:

Servers: Our servers are behind an enterprise-level firewall to prevent against hackers and denial of service attacks. They are located in a secure state-of-the-art facility.

Storage: Any sensitive information we collect is encrypted and stored in a database. If for some reason the database becomes compromised you can be sure that your information is incomprehensible.

Transmission of information: Since our service is web-based, we use SSL (Security Socket Layer) technology to ensure the information is sent over the Internet via a secure channel. This is the same security measure that the Ministry Of Health and Long-Term Care uses for MC EDT file transmission.