Validate Health Card

Are You An Ontario Health Care Provider?

Improve your clinic’s efficiency by validating Ontario health cards online! Our product will help you shorten check-in times, reduce OHIP claim rejections, and free up your phone lines while determining the eligibility status of your patient in real-time.

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Health Card Validation Online

The Ontario Ministry of Health and Long-Term Care (MOHLTC) recommend health cards be validated at each time of service. Upon patient arrival, a health card should always be presented for validation. By validating your patient’s health card, you are able to check the status and validity of the health card number and version code. As well, you can also determine the individual’s eligibility for health care coverage on that day just prior to service delivery.

The benefits of validation include:

Verify patient data;

Reduce eligibility claim rejects by ensuring a client is eligible for service prior to service delivery;

Reduce version code claim rejects associated with incorrect version codes;

Reduce administrative costs by confirming uninsured clients to allow health care providers to direct bill clients (e.g. debit/credit, credit card) at the time of service where applicable;

Receive the most recent oculo-visual assessment, bone mineral density measurement or sleep study date of service;

Reduce health care fraud by eliminating service to ineligible clients and by visually confirming HCV response information with client at the point of service; for example, gender, date of birth.

If your practice is not validating Ontario health cards at time of service then you are putting yourself at risk for potential lost income and extra administration time dealing with claim errors.

Testimonials

“ Our practice has been IVRing OHIP covered patients prior to their appointments to confirm eligibility for a few years. This process has nearly eliminated the amount of refused billings for our practice, however, doing IVR by phone takes a significant amount of time as we have about 350-400 OHIP patients per month. We found that when IVRing over the phone, staff often get interrupted during the call and you can only IVR five cards per call so repeated calls need to be made. Using the web based Validate Health Card system is much faster and easier, since the results are visible on the screen as opposed to having to listen for the automated response on the phone. Since we have started using the Validate Health Card web-IVR, we have dramatically reduced the time spent verifying coverage. The VHC website also tells you when an OHIP card expires and if the card is not valid it tells you the reason why. We have found this feature to be very helpful and patients appreciate the info. ”

– Leah Campbell, Office Manager
View Eye Care, Toronto

“ This program makes validating health cards and patient data so easy and efficient. It’s so simple to use too! The IVR system is so frustrating and time consuming. I never want to go back! Validatehealthcard.com makes a world of difference at our clinic.”

– Front Desk Staff
Dr. Zena Angie Skaff, Optometrist, Ottawa

No Third Party Software

Our validation service works in your web browser. There is no installation or setup necessary to use our program. All that is required is an online connection to the Internet.

Fast, Easy & Timely

Our system validates health cards within seconds and does not require any training. You no longer have to deal with the tedious process of dialing in a health card and listening to the automated IVR system anymore.

Detailed Patient Information

Our service uses HCV-Full which returns the full patient data that is available in the Ministry’s database. This provides more detailed information than IVR and assists your staff in cross-checking patient data.

Strict Security Measures

Security is our #1 priority. Information stored is encrypted in a database on a server located in a highly secure facility. The server is behind an extensive custom firewall to protect against hackers and DDoS attacks. Furthermore, our service used SSL technology to establish a secure connection when transmitting information over the Internet. All information is backed up daily.